★Author Carlos Hinchado draws on over a decade of hands-on experience driving cultural transformation to reveal what factors cultivate psychological safety, which leadership styles can inspire it, and how to start from the very foundation of an organization to create a work environment where teams want to stay and grow.
★Unlock the hidden code of high-performance teams. Featuring numerous real-world cases, including Google, this book reveals why teams with psychological safety are able to innovate constantly, learn rapidly, and achieve extraordinary results.

What if you could express doubts in your team without feeling vulnerable?
What if you had the freedom to admit mistakes, propose risky ideas, or openly disagree without fear of judgement or punishment?
Based on years of research and real-life cases—including companies such as Google—this book reveals why psychological confidence is the greatest predictor of team performance. Without it, silence sets in, trust erodes, creativity fades, and innovation stops. With it, conversations revolve around what really matters, mistakes become learning opportunities, and each person brings their best selves to the table. Through multiple examples presented in the book, you will discover the characteristics that promote psychological confidence, the behaviours that strengthen it, and the leadership style needed to make it possible.
Psychological confidence does not propose a utopia, but a tangible path: creating teams where vulnerability is recognised as a form of courage. Because when people feel safe to be themselves, the team not only improves: it transforms.

Carlos Hinchado has a degree in Law from the Autonomous University of Madrid, with a PDD from IESE and Executive Coaching from IE Business School. He began his career in strategic consulting and soon led projects in the pharmaceutical industry, managing Talent & OD for Spain, Portugal and Israel. For more than a decade, he has been driving cultural transformation and leadership as the founder of Navitas for Change. He combines his entrepreneurial work with his role as an executive coach and advisor at IE Business School (Spain and the Middle East) and Barna Management School (Dominican Republic). In recent years, he has dedicated himself to strengthening the psychological safety of teams in organisations around the world.