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Conversational Design: So Simple, So Smooth

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English title 《 Conversational Design: So Simple, So Smooth 》
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Feature

★ The best-selling author with over 700,000 copies sold, Tsubasa Yoshihara, will teach readers the conversational design skills to touch hearts and seize opportunities!
★ Highly recommended by Amazon Japan readers with a full - star rating!

Description

"I can't say anything good when talking to others."
"I can't keep the conversation going."
"I tend to talk too much if I'm not careful."
...
These troubles often stem from the desire to leave a good impression on others. The "conversational design" proposed in this book will help readers be liberated from this pressure and naturally enjoy communication.
To learn this conversational design, the first thing to focus on is "listening" and "responding." By listening carefully and warmly, understanding the other person's feelings, and responding appropriately, the quality of the conversation will be significantly improved. Combining these two elements will lead to what the other person really wants to say and establish deeper communication.
The author also introduces the characteristics of being a "good listener" beyond "being a good listener" and the skills to respect the other person and resonate in the conversation. Aiming to be a "good listener" will make communication with others a richer and more meaningful lifelong asset.
If you don't want to learn some petty cleverness or just show - off tricks, but want important people to have the thought of "wanting to continue the relationship with this person" and want to build a relationship of mutual respect, then you must read this book.

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