“Now more than ever we need to take the chance to shape the digital world as it shapes us. All governments and large organisations must take part. The story in this powerful book is essential reading.”
——Martha Lane Fox, Baroness Lane-Fox of Soho

“Business transformation is hard. Government transformation is harder. But both must make the transition to the digital age if they are to thrive. Digital Transformation at Scale is written by those who know how it’s done, because they’ve led that transformation. This is THE invaluable guide to bringing legacy institutions into the 21st century.”
——Tim O’Reilly, Founder and CEO, O’Reilly Media

“The transformation the authors led in the UK sparked change in governments around the world, including the Obama White House. Their approach broke open decades of dysfunction and waste and made the public believe in government. And that belief is foundational to our democracy.”
——Jen Pahlka, Executive Director of Code for America

“The Government Digital Service was one of the great unsung triumphs of the last parliament. This book is indispensable for any leader looking to emulate that success.”
——David Cameron, Prime Minister of the United Kingdom (2010–16)

“An important and timely book. Dealing with government online should be as easy as ordering from Amazon. The UK model – acting like a start-up rather than a traditional government agency – is one from which all big organisations should learn.”
——Malcolm Turnbull, Prime Minister of Australia (2015–18)

★Jointly recommended by Tim O'Reilly,a legend in the Internet age, the world-famous founder and CEO of O'Reilly Media as well as the creator of the concept of "Web 2.0" and "Open Source Movement", former British Prime Minister David Cameron, Australia Former Prime Minister Malcolm Turnbull and many other political and business celebrities and technology pioneers.

★Preface by Francis Maude, Minister of the Cabinet Office of the United Kingdom and former Minister of State for Trade and Investment.

★The classic best-selling guide on the digital construction and upgrade of organizations. The second edition revised and expanded is newly launched in 2021, and the first edition has been reprinted 9 times.

★An important, timely and practical transformation guide in the intelligent age! Help governments, enterprises and organizations to carry out digital strategic transformations and turn to new and efficient ways of working to provide simple, fast and low-cost services.

★Japanese copyright sold.

This updated and expanded second edition of Digital Transformation at Scale: Why the Strategy Is Delivery is the second book in our Perspectives on Business series, edited by Diane Coyle.

The book is a guide to building a digital institution. It explains how a growing band of reformers in businesses and governments around the world have helped their organisations pivot to a new way of working, and what lessons others can learn from their experience.

Andrew Greenway, Ben Terrett, Mike Bracken and Tom Loosemore are Partners in Public Digital. Public Digital helps large international organisations, governments and senior leaders to deliver digital transformation at scale.

Ben Tlett is the design director of "Government Digital Services" (GDS). The GOV.UK multidisciplinary design team he led won the 2013 Design of the Year Award.

Mike Bracken was appointed executive director of the UK government's digital department in 2011 and was appointed chief data officer in 2014.

Tom Rosmore wrote the British government’s digital strategy served as the Deputy Director of Government Digital Services (GDS) for five years long.